Table of contents

Chapter 1: What Is CRM and Why Should I Care?
Chapter 2: Does CRM Really Work?
Chapter 3: Leadership and Followership: The First Two Essential CRM Skills.
Chapter 4: How It Works: the CRM Loop Process.
Chapter 5: The Missing Link in CRM.
Chapter 6: Attitude Adjustments.
Chapter 7: CRM at the Tip of the Spear.
Chapter 8: The Most Dangerous Game: General Aviation and the CRM Solution.
Chapter 9: The Nest: The Role of Culture in CRM Effectiveness.

Biographical note

ABOUT THE AUTHOR
Tony Kern, Series Editor of the Controlling Pilot Error series, is one of the world’s leading authorities on human factors training in aviation. A former lieutenant colonel in the US Air Force, he served as chief of Cockpit Resource Management plans and programs at the USAF Air Education and Training Command. He is author of three bestselling aviation books: Redefining Airmanship; Flight Discipline; and Darker Shades of Blue: The Rogue Pilot, all from McGraw-Hill.

Back cover copy

REDUCE THE TERROR OF PILOT ERROR

The most effective aviation safety tools ever, Controlling Pilot Error guides give you expert protection against the causes of up to 80% of aviation accidents—pilot mistakes. Each title provides:
• Real-life pilot stories
• Valuable “save-yourself” techniques and safety tips
• Clear and concise analysis of error sets

Controlling Pilot Error
CULTURE, ENVIRONMENT, AND CRM

Pilot decision making is impacted by many influences.

A knowledge of recent discoveries on aviators’ decisions and crew cockpit interactions during crisis is important to all pilots. Tony Kern’s Culture, Environment, and CRM confronts the human factors behind most aviation mishaps. Applying scientific explanations to allow you to:
• Recognize the psychological booby traps that imperil lives
• Put firewalls between you and the human factors that doom flights
• Improve priceless pilot judgement skills with proven techniques
• Adopt a simple four-step backup plan for flight-critical decisions
• Apply the lifesaving CRM loop process and specific tested CRM tools and techniques for safer flying
• Learn why followership is as essential to good decision making as leadership
• Discover why, though human failing is inevitable, it need not be fatal

BEST FOR PILOTS

• Build your knowledge base
• Increase your confidence
• Sharpen your skills
• Learn lifesaving tips

Tony Kern is Editor of the Controlling Pilot Error Series and a former lieutenant colonel who created the United States Air Force’s human-factors training program. He also wrote three best-selling books on aviation for McGraw-Hill.