PILOTSHOP.COM CREDIT CARD POLICY
Orders for first time customers must ship to the same address as the credit card billing address. If this order is routed to management for approval, we will verify the address with the customer's bank. The billing address must match exactly before the order can be processed for shipment.
If the customer requests to ship to another address, we will first verify the billing address. If this address is correct, we will request that the customer call his bank and advise them that he has placed an order with Pilotshop.com and that he would like it shipped to another address. The bank will then provide us with a release number and the order will be ok to ship. We may, at our discretion, attempt to contact the cardholder by phone to confirm the order. If the alternate address is a hotel, we reserve the right to decline shipment until payment is received in full in advance. We reserve the right to insist that any first time order ship to a verified billing address only. In any case, the cardholder's signature will be required at time of delivery
We reserve the right to request an authorization on your credit card for the amount of the order at the time of order. When the order ships, we will settle and collect the amount of the order including but not limited to the merchandise, applicable taxes, freight, and/or ancillary charges and any authorized amounts in excess of the settled amount will be released. If your order is not able to ship before the authorization expires, you agree to allow us to settle that authorization to hold the parts for you until the order is ready for shipment. You agree to hold Pilotshop.com harmless for any costs you incur due to over limit or insufficient funds as assessed by your Credit Card Company or bank. |