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Pilotshop.com Shipping and Delivery Information from Pilotshop.com
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SHIPPING AND DELIVERY

SAME DAY SHIPPING

Orders placed by 4:00 pm EST and 4:00 pm PST Monday-Friday for “off-the-shelf“, in-stock items are normally shipped same day from the respective location (Peachtree City, GA or Corona, CA).

**Cutoff time above is for UPS Ground only.
See below for Carrier specific cutoff times.**


Although we stock the vast majority of the items in our catalog, we cannot assure that they will all be on hand at all times. We ship every order as quickly as possible, and in the event of a delay, be assured that we are working hard to get your order shipped promptly. Due to order volume during holidays, we cannot guarantee that all orders placed can ship on the day after the holiday closure.

Orders for special cut products may take a few days to ship depending on order volume. Special order products ship based on the lead times of each manufacturer.

Note: Special Instructions may delay shipment of your order.

More Detailed Limit, Restriction, Rate and Carrier Information: Click Here

FREE SHIPPING POLICIES

FREE SHIPPING ON ORDERS OVER $49

Orders over $49.00 in merchandise value shipping within the 48 contiguous United States, will be shipped prepaid, with Pilotshop.com paying the shipping costs! If Free Shipping applies to your order, it will be offered in the Shopping Cart when you select your preferred shipping method. This only applies to orders shipped UPS ground and which are more economical shipping by UPS than by motor freight. Pilotshop.com pays the freight, but any additional fees assessed by UPS (such as hazardous materials fees, additional handling, etc) will be billed at time of shipment. Please refer to the UPS Service Guide for further details of additional charges that may apply. Orders that contain 5 gallon containers, cases of oil, and packages measuring more than 84 inches length and girth or 60 inches long or exceed 25 pounds total weight are excluded. Core charges, hazardous materials fees, box charges, and insurance are not considered part of the $49.00 value of an order.


Please inquire at time of order for clarification on whether an order will qualify for the new prepaid policy. Our exclusive prepaid policy is one more advantage you have in placing your order with Pilotshop.com .

*Some exceptions apply

SHIPPING CUTOFF TIMES

UPS SHIPPING

UPS orders will need to be placed before 4:00 pm EST and 4:00 pm PST Monday-Friday to ship out the same business day.

 
 

FEDEX SHIPPING

FedEx Priority & Economy orders will need to be placed before 3:00 pm EST and 1:00 pm PST Monday-Friday to ship out the same business day.

FedEx Ground orders will need to be placed before 3:00 pm EST and 1:00 pm PST Monday-Friday to ship out the same business day.

 
 

DHL SHIPPING

DHL orders will need to be placed before 12:00 pm EST and 12:00 pm PST Monday-Friday to ship out the same business day.

 
   

USPS

Priority Mail & 1st Class order has to be placed by 11am. We will use the flat rate box service if your parts fit in the box and the service cost is less than USPS Priority Mail.