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PILOTSHOP.COM MISSION STATEMENT

At PILOTSHOP.COM, we recognize that the CUSTOMER is #1. We will do everything in our power to make sure the customer is satisfied with their experience with Pilotshop.com.

At PILOTSHOP.COM, we will sell only the highest quality products at the lowest price.

At PILOTSHOP.COM, it is our goal to provide everything for airplanes for our customers. We either carry or can special order items our customers want or need.

At PILOTSHOP.COM, we will ship every order taken for in stock products the same day. We are committed to doing whatever is necessary to ship our customers orders accurately, completely, and on time.

At PILOTSHOP.COM, we will solve our customers' problems quickly, fairly, and efficiently, on the customer's FIRST call.

At PILOTSHOP.COM, we will work together as a team to reach our goal: 100% customer satisfaction.